Returns & Exchanges
At Veloforte, we want you to be fully satisfied with your natural performance nutrition. If your order isn't quite right, you can return unopened and unused products within 30 days of delivery for a full refund or exchange.
Contact Support
Email our customer care team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Ensure all items are in their original, unopened packaging and securely place them in a sturdy shipping box to prevent damage during transit.
Ship the Items
Affix the provided return label or ship via your preferred carrier to our fulfillment center, keeping a copy of your tracking information for reference.
Receive Refund
Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing